Black Bow Halter Flared Dress for Girls

1. Order Processing
Orders are processed within 1–3 business days, excluding Sundays and public holidays.

2. Delivery Timelines

• Metro Cities: 3–5 business days after dispatch.
• Other Locations: 5–7 business days after dispatch.
• Remote Areas: Additional time may be required.

3. Shipping Charges

• Standard Shipping: ₹199
• Free Shipping: On orders above ₹2,499.

Applicable charges will be displayed at checkout.

4. Order Tracking
Tracking details will be shared after dispatch. For assistance, contact support@thehouseofkodomo.com.

5. Delays and Delivery Issues
Delivery timelines may vary due to weather, courier delays, or other unforeseen circumstances. For incorrect or damaged products, contact us with your order number and supporting photographs.

6. Address Changes and Cancellations
Contact us as soon as possible for address changes or cancellation requests. Requests may not be possible after dispatch.

7. Serviceable Locations
KODOMO delivers across serviceable locations in India. Delivery availability depends on your PIN code.

Dry clean only

1. Exchange Window
Exchange requests must be raised within 7 days of delivery by emailing support@thehouseofkodomo.com.

2. Eligibility
Products must be unused, unwashed, undamaged, and returned with original tags, accessories, and packaging. All exchanges are subject to quality inspection.

3. Exchange Conditions
Size exchanges are subject to product availability. Products marked non-exchangeable or not meeting eligibility requirements may be excluded, as permitted by law.

4. How to Request an Exchange
Email your order number, product details, and reason for exchange. Our team will provide return instructions and confirm the exchange after inspection.

5. Shipping Charges
Applicable exchange shipping charges will be communicated before processing. For incorrect, damaged, or defective products, KODOMO will provide an appropriate resolution in accordance with applicable law.

6. Processing Time
Approved exchanges are generally processed within 3–5 business days after receiving and inspecting the returned product.

7. Refunds and Price Differences
If an exchange is unavailable or involves a price difference, our support team will explain the available options in accordance with applicable law.